Account Manager
About the product
Intro
Techstack is a technology product engineering company working with startups, scale-ups, and enterprises across healthtech, education, logistics, construction, and AI.
We build, rebuild, and scale software products - from discovery and MVP to enterprise transformation.
We're looking for an Account Manager to manage and grow a diverse portfolio of clients’ accounts, driving revenue growth through strategic partnerships, upsells, and long-term relationships.
Your team
Our Account Management team is made up of client-focused professionals who are driven by results and long-term partnerships. We work closely with Sales, Project Management, Delivery, and Marketing teams to ensure high-quality client support and contribute to the company’s growth. Together, we are committed to delivering results and building sustainable relationships.
Culture
We uphold high standards in the tech industry and continuously evolve to meet them. Every team member has the opportunity to influence the product, the company, internal processes, and their own professional growth.
Beyond work, we regularly organize team-building activities to maintain a friendly atmosphere, strengthen our team spirit, and simply enjoy time together.
Your responsibilities
Manage and grow key client accounts to increase revenue and enhance customer satisfaction.
Build and maintain long-term client relationships by understanding their needs and expectations.
Identify opportunities for upselling, cross-selling, and expanding collaboration.
Collaborate with Sales, Marketing, and Delivery teams to develop and implement growth strategies.
Communicate with clients via calls, emails, and both online and offline meetings.
Lead the onboarding of new clients.
Monitor account health and report on key account metrics.
Coordinate with project managers and technical teams to ensure timely and high-quality project delivery.
Analyze client feedback, data, and market trends to support effective decision-making.
Conduct regular client meetings, gather feedback, and proactively address any issues.
Contribute to new business development and support the company’s overall growth.
It's about you
2+ years of experience as an Account Manager or in a related role involving client service, sales, or marketing.
Fluent English at B2 level or higher (both spoken and written).
Strong negotiation, problem-solving, and time management skills.
Results-driven mindset with great attention to detail.
Solid understanding of sales and marketing principles.
Basic knowledge of software development processes, technologies, and terminology.
Experience working with CRM systems and other client management tools.
High level of empathy, adaptability, and strong team collaboration skills.
Self-motivated and proactive approach to work.
Will be a plus:
Experience in Delivery or Project Management.
What we have for you
Stable and long-term position in an experienced team.
Broad opportunities for professional and career growth — professional challenges that encourage development, professional communities, etc.
Horizontal connections and absence of micromanagement instead of traditional hierarchy — all teammates are accessible to each other on all matters.
Up to 50% compensation for the cost of educational courses and conferences for professional growth.
Free English and business English courses.
20 days off and 7 sick days to support your health and rest.
Legal and accounting support.
Appreciation gifts for significant events and occasions.
How to join Techstack
Pre-screening with a Talent Acquisition Specialist.
English check.
Interview with the Head of Account Manager.
About us
Techstack is a technology product engineering company that sets an example for high development standards in the IT industry. We empower each team member to influence the development of the product, company, and processes.
Learn more about Techstack
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